Understanding your RHW billing and renewal date

RHW is billed on a monthly basis and renews automatically on the same date each month. Understanding your renewal date helps you plan cancellations, upgrades, and payment updates effectively.

How to find your renewal date:

• Check your original signup confirmation email — it will include your billing start date
• Contact the support team with your account email address and we can confirm your next renewal date
• Check your bank or credit card statement for the date of your most recent RHW charge — your next renewal will fall on the same date the following month

How billing works:

Your membership renews automatically each month on your renewal date. A charge of $297 is made to the payment method on file. You will receive a receipt by email after each successful charge.

If a payment fails:

If your payment method cannot be charged on your renewal date, you will receive a notification. Your access may be paused until payment is resolved. Update your payment information as soon as possible to avoid interruption. See the article on updating your credit card for instructions.

Important notes:

• Renewal charges are automatic — cancellation must be submitted at least 3 days before the renewal date to avoid the next charge
• Your renewal date does not change unless your membership is cancelled and restarted