Troubleshooting Circle access issues
The most common reason for repeated login failures after password resets:
If you are a new RHW member who has never successfully logged into Circle before, the most likely cause is that the original Circle invitation email was never accepted. Without accepting the invitation, no Circle account exists to log into — which is why password resets are not working.
Step 1: Check for your invitation email first
Search your inbox and spam for an email from no-reply@circle.so with "Invitation" in the subject line. If you find it, click "Accept Invitation" and create a password from there. Do not use the regular login page until after accepting the invitation.
If you were previously in the free Adored Wife community:
Your existing Circle login should give you access to RHW. Try logging in at community.lauradoyle.org with the same email and password you used for the free group.
Step 2: Try a web browser instead of the app
Go to laura-doyle-connect.circle.so in a browser (Safari or Chrome) on your phone or computer. Enter your email and password. Some issues that appear in the app resolve when using a browser.
Step 3: Clear your cache and cookies
If you're getting an error in the browser, clear your browser's cache and cookies and try again. On mobile, try opening the link in a private or incognito window instead.
Step 4: Confirm you're using the correct email address
Log in with the same email address used when you signed up for RHW. If you have multiple email addresses, try each one. Using a different email than the one on your account is a common reason for login failures.
Step 4b: Try the Adored Wife community login path
If you were previously a member of the free Adored Wife community, go to community.lauradoyle.org and log in with the same email and password you used for that group. Your existing Circle credentials should give you access to RHW.
Step 5: Reset your password
Go to laura-doyle-connect.circle.so and click "Forgot password?" Enter your email address and follow the instructions in the reset email. Check spam if the reset email doesn't arrive within a few minutes.
Step 6: Check your invitation status
If you are a new member and have never logged into Circle before, you must first accept your Circle invitation. Search your inbox and spam for an email from no-reply@circle.so with the subject "Invitation." Click "Accept Invitation" to set up your account.
If none of these steps resolve the issue:
- Contact Circle's support team directly at support@circle.so
- Join the weekly LDC tech support call every Thursday at 3:30 PM Pacific: https://us06web.zoom.us/j/84515135002
- Contact the LDC support team and we will investigate further